• Ability to work with minimal supervision and desire to work in a team environment
• Able to work with frequent interruptions, changing priorities, and in stressful situations
• Customer focused and track record of positive patient relations
• Excellent computer skills and demonstrated knowledgeable in Microsoft Office applications
• Excellent interpersonal/communication skills and telephone skills
• Interpersonal and communication skills – a high degree of tact, judgement and confidentiality
• Professional Demeanour and excellent attendance are required
• Proficient keyboarding skills and physical ability to perform duties
• Sort, prepare, review and file various documents
• Well organized and able to efficiently handle multiple schedules
• Willing and able to work rotating shifts, weekends and statutory holidays
