Contacting a Patient

Contacting a Patient

Alexandra Marine and General Hospital recognizes that patient care involves support from family and friends. Patients may be contacted at AMGH by:

 

E-mail a Patient

Alexandra Marine and General Hospital recognizes that patient care involves support from family and friends.


AMGH patient e-mail service is a free service that offers the opportunity for loved ones to keep in touch during a hospital stay. To use this service, simply fill in the boxes below with your message and patients formal name.

Your message will be printed and delivered to your loved one.

 

Conditions and Notes of Patient Email

  • Patients are unable to send replies to correspondence they receive while in hospital.
  • The service is not to be used for obtaining medical advice, for urgent matters and/or for contacting and/or communicating with health care professionals: These messages will be deleted from the system.
  • Messages are received into a general hospital e-mail account.
  • Do not send sensitive and/or private subject matters, as e-mails may be viewed by hospital staff.
  • E-mails are delivered once per day by staff and/or volunteers.
  • Greetings will only be delivered to patients who are registered in the hospital's registry system. Messages to patients who have been discharged, who have been registered under a different name and/or requested to not receive messages, will be deleted.
  • The hospital is not responsible for misdirected, lost or accidentally deleted messages.
  • The hospital reserves the right to review incoming patient e-mail for inappropriate content (profanity, alarming or offensive information.) E-mail containing such will be deleted.
  • We are unable to confirm delivery of any e-mails.
  • Attachments are not permitted and will be deleted.


E-mailing patients at AMGH is a one way services only. Please do not expect a reply.

 

Mail

Mail Letters and cards should be addressed to the patient’s attention at:
Alexandra Marine and General Hospital
Attention: "Inpatients Name"
120 Napier Street
Goderich, ON
N7A 1W5

In cases when the patient is no longer in the hospital, the mail will be forwarded or returned to the sender.

 

Phone

Phone At 519-524-8689 and then enter the extension of the patients room or by calling the number above and pressing zero to reach the operator