1 AMGH - Covid-19



As the COVID-19 situation continues to evolve, Alexandra Marine & General Hospital (AMGH) is working closely with local Public Health representatives and health care partners to closely monitor the pandemic and adjust services and visiting guidelines accordingly.


Provincial Vaccine Confidence Line: 1-833-943-3900.
The Scarborough Health Network (SHN) offers individuals one-to-one phone consults with SHN doctors to talk about COVID-19 vaccines.
For more information and to book an appointment, visit: https://www.shn.ca/vaxfacts/.

SickKids offers a by-appointment phone service that provides a safe, judgement-free space to have an open conversation about the COVID-19 vaccine for children and youth.

Appointments can be booked online at: https://www.sickkids.ca/en/care-services/support-services/covid-19-vaccine-consult/#book.





Visitor Guidelines - Effective Monday June 7, 2021

The Alexandra Marine and General Hospital is committed to providing the highest quality of care and the safest possible environment to protect our patients, staff, physicians and community. AMGH has changed its practices and policies throughout the COVID-19 pandemic as new data and scientific evidence becomes available. AMGH is also committed to following Public Health Guidelines and directives from the Ontario Government.

In response to the Provinces plan to re-open, declining daily cases of COVID-19, rate of vaccinations in Ontario and low community prevalence
AMGH is happy to remove some of the visitor restrictions that have been in place as a result of the pandemic. AMGH values the presence of family, friends and caregivers in a patient’s healthcare journey. AMGH is grateful to our community for their patience throughout this pandemic and their diligence in adhering to public health guidelines.

We appreciate your patience and understanding as we all work together to stay safe and healthy.


All Approved Persons Entering the Hospital:


  • Must screen negative for COVID-19
  • Must perform hand hygiene
  • Must don a face mask and will be offered a mask with face shield
  • May wear personal masks if choosing not to wear a face shield must only go to their designated area (i.e. room of patient they are visiting, department of appointment)


Restrictions Effective January 4, 2021 (amended June 7, 2021)


  • Patients admitted to med/surg/ICU may have one visitor per day and this does not need to be the same person each day during
    normal visiting hours New
  • Patients admitted to inpatient mental health may identified one designated visitor who may visit daily for a maximum of 2 hours
    between the hours of 1130 – 1930 and must check in with security upon entering
    the 3rd floor. New
  • Critically ill/end of life patients may have 2 family members visit at a time Obstetrical patient admitted in labour may have one designated
    support person stay with them throughout labor and post-partum until discharge
  • Obstetrical patients may have one support person attend all pre-natal appointment with them New
  • Emergency room patients are not permitted to bring a family/caregiver into the ER department unless there are exceptional circumstances (trauma/end of life). A family/caregiver may be asked to wait in their car or at home.
  • Ambulatory Care and Outpatient departments – patients must not bring a family/caregiver into the building unless there exceptional
    circumstances such as physical or mental impairment Children under the age of 16 may have two parents accompany them at any given time


AMGH values the questions and feedback of our patients and community.
If you have any questions about this guidelines, please use one of the
following contacts:


Donna Phillips-Grande, CNE/VP Clinical Care Service 519-524-8689 ext. 5719

Service Updates

At this time AMGH has resumed all essential and non-essential services. This will include in person or virtual care if appropriate.

COVID-19 Testing/Collection Centre located at:

Goderich Kinsmen Centre
185 Keays St. Goderich

The testing/collection centre will be open from
10am to 4pm, Monday to Friday.

Appointments are required
Call 519-524-6060 ext. 263

Only patients with appointments will be tested.

Patients who have been tested can check their test results at


AMGH is unable to provide outpatient COVID-19 testing at the hospital at this time.

COVID-19 Frequently Asked Questions

What are the symptoms of COVID-19?

The most common symptoms of COVID-19 are fever, cough, and difficulty breathing. Most patients experience mild symptoms, and recover without treatment. More information on symptoms is available here

What if I have symptoms?

Please take the provincial COVID-19 self-assessment and follow provided instructions.

How do I protect myself?

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre.


There is no vaccine available to protect against the 2019 novel coronavirus, but there are actions you can take to help prevent the spread of germs that cause respiratory illnesses.


Everyday actions


Take these everyday steps to reduce exposure to the virus and protect your health:

  • wash your hands often with soap and water or alcohol-based hand sanitizer

  • sneeze and cough into your sleeve

  • avoid touching your eyes, nose or mouth

  • avoid contact with people who are sick

  • stay home if you are sick

Who can I contact if I have COVID-19 related questions?
  • TeleHealth: 1-866-797-0000
  • Huron Perth Public Health Unit: 519-482-3416
  • AMGH COVID-19 Hotline: 519-524-8689 (Monday to Friday, 9:00 a.m. to 5:00 p.m.)
Who is being tested for COVID-19?

At this time, due to limited test supplies across the province, patients are unlikely to be tested for COVID-19 unless they are admitted to hospital.